Phuket IT & Software Solutions

Updated on June 2009

  1. All prices exclude corresponding taxes and other surcharges such as the mandatory 7% VAT.
  1. Prices stated in our website are starting prices only. Any estimate given by Phuket IT & Software Solutions is given in good faith but may be subject to change for instances such as: a Third Party Supplier change their costs, there are additional requirements/specifications from the Client, or the amount of programming/system work to be done by our company is considerably greater than what was expected. Phuket IT & Software Solutions will give the Client as much notice as is practicable upon becoming aware that the cost of any estimate is likely to change.
  1. Duration to finish the work stated in the web packages, as well as the duration to finish IT & network solutions quoted in writing or verbally shall be deemed as estimated time to finish a specific work. If for some instances, the project, web design, program or system needs more time to complete, the customer will be notified as soon as possible.
  1. Web Hosting and Domain Name for one year begin when Phuket IT & Software Solutions received the acceptance of Quotation and the initial payment.
  1. Payment of a deposit made by the Client confirms the commencement of work as well as the Client’s acceptance with the Terms and Conditions outlined in this document. The Quotation will thus form as the basis of the contract between Phuket IT & Software Solutions and the Client. This contract is governed by the laws of the Kingdom of Thailand and the jurisdiction of the Thai courts.
  1. The following payment terms apply (unless otherwise agreed in writing or via a confirmed email with Phuket IT & Software Solutions). All packages and programming jobs require 50% initial payment before any work can be done by Phuket IT & Software Solutions. For website add-ins such as domain name and domain hosting, payment of the total amount is required. For equipment that will be used together with our system, 80% initial payment is required. The remaining balance must be paid upon completion of work.
  1. For web design, Phuket IT & Software Solutions will initially place the client's web site on a demonstration server so the client may view and comment upon the project. Once the client has approved the project a final invoice will be presented.
  1. All content and images should be supplied to us in a suitable electronic format and suitable size. Unless specifically detailed, scanning of images, creation of non-standard graphic or text components such as curved borders, overlapping images, unique icons, buttons, JavaScript, PHP Script, Flash Animation, Flash Banner or other effects and graphic images are NOT included in any quote.
  1. The Client must own the copyright or reproduction rights of all content supplied to Phuket IT & Software Solutions for inclusion in the web design. The Client shall indemnify Phuket IT & Software Solutions for any and all costs whatsoever in connection with ownership of copyright or reproduction rights.
  1. Phuket IT & Software Solutions cannot be held liable for any information contained within the Client’s Website. The content of their web site remains the property of the Client. The Client is liable for any reasonable costs incurred by Phuket IT & Software Solutions caused by the content of the Client’s site, and agrees to indemnify Phuket IT & Software Solutions for any awards made by a court law.
  1. Phuket IT & Software Solutions reserves the right to refuse publication on the web of any content it sees as being pornographic, offensive towards others, or as being copyright to someone other than the Client.
  1. Phuket IT & Software Solutions and the Client must work together to complete the web design project in a timely manner. If the client does not supply Phuket IT & Software Solutions with complete text and graphic content for the web design project within 30 days from the date the Quotation was signed, an additional continuation fee of 15% of the total price of the quotation will be assessed for each month until the web design project is published and has been put online.
  1. Phuket IT & Software Solutions may hold domain names and/ or hosting services temporarily on the Client’s behalf using Third Parties. Phuket IT & Software Solutions cannot be held liable for any failure in any services provided by a Third Party to Phuket IT & Software Solutions on behalf of the Client.
  1. Unless otherwise agreed in writing, sites are designed to be viewed and assessed using Internet Explorer 6, 7, and 8, Firefox 3, Safari, and Opera. Phuket IT &Software Solutions cannot accept responsibility for pages which do not display acceptably in versions of browsers released after the pages have been designed.
  1. Unless specifically detailed, any further modifications once the website has been put online and once the web design has been released will be chargeable unless such changes form part of a prior written agreement.
  1. Phuket IT & Software Solutions will ensure the contact and similar forms are working but can accept no responsibility or claim for liability should the email responses from such forms be filtered out by software such as spam filters, or for inaccuracies within such forms.
  1. Phuket IT & Software Solutions cannot guarantee Search Engine acceptance and/or ranking, as they are under the direct control of Third Parties.
  1. Should a problem arise with the server hosting the Client’s website, Phuket IT & Software Solutions will not be held be held liable for any consequent losses e.g. loss of revenue.
  1. Should any other problem arise with the operation or running of the website, from whatever cause, Phuket IT & Software Solutions will not be held liable for any consequent losses e.g. loss of revenue.
  1. Whilst every care is taken to ensure that the website design, coding and scripts are free of errors, Phuket IT & Software Solutions will not be held liable for any losses incurred due to malfunction of such coding or scripts on the Client's website. The ultimate responsibility lies with the Client to ensure that all coding and scripts are functioning correctly before final payment is made.
  1. It is the Client's responsibility to ensure that the website and its content comply with all relevant standing regulations. Phuket IT & Software Solutions will not be held liable for any failure to comply with regulations related to accessibility, selling online, database use, or those related to a specific business or trade.
  1. Our support in design does not include sites or pages loading slowly as this are very dependent upon the site, content, the browser used, the computer, and the internet connection; nor does it include any guarantee or promise with respect to search engine ranking or placement.
  2. While we and our hosting partners take many steps to ensure that clients sites are always backed-up it is the client’s responsibility to inform us when they make a change to the site so that we can then backup that specific part. For example databases of database-driven sites.
  1. Phuket IT & Software Solutions is not responsible for support once the period detailed in the agreed quote has ended. However, future support can normally be provided upon request for an agreed fee.
  1. By requesting a quote or making a purchase, you agree that you have read, understand, and agree to abide by these terms and conditions, which are presented for your approval before you make your decision to request a web design quote or purchase.
  1. Phuket IT & Software Solutions reserves the right to change in any way the availability of any of its services at its sole discretion, including these Terms and Conditions. By agreeing to these Terms and Conditions your statutory rights under Thai Law are not affected.